Your questions, answered.
At Facts & Figures Bookkeeping, LLC, we believe in clear communication and complete transparency. We've compiled answers to the most common questions our clients ask, so you can feel confident and informed every step of the way. Explore how we bring value, save you time, and ensure your financial peace of mind, helping your New York business thrive.
Frequently asked questions
We understand that choosing a bookkeeping partner is a significant decision, especially for small businesses in New York, NY. Here, we address everything from what you can expect when you first consider working with us, to how we operate once you're a valued client, and the real-world benefits our services provide. Our goal at Facts & Figures Bookkeeping, LLC is to make your financial journey as smooth and transparent as possible.
What are the first questions people usually ask you when they’re thinking about hiring a bookkeeper?
Many small business owners try to DIY their books at first. They want to know:
What value we bring: We transform financial chaos into clarity, offering insights that drive better business decisions for your company.
How we save them time: By handling your day-to-day financial tasks, we free you up to focus on what you do best – growing your business.
How we prevent mistakes: Our meticulous process and expert eye catch errors before they become costly problems, ensuring accuracy and compliance.
Pricing: Clients want to know what they're paying for, whether it fits their budget, and how our packages compare to others. Our transparent pricing structure and customizable packages are designed to provide exceptional value and flexibility.
Trust is everything: Clients want reassurance that their data is secure, their information is confidential, and we handle their books professionally. We utilize industry-standard security protocols and maintain strict confidentiality.
Software compatibility: We are proficient in a wide range of accounting software, including QuickBooks, Xero, and more. We'll happily adapt to your existing system or recommend the best fit for your business.
What are the biggest worries or problems your clients had that your bookkeeping services really helped them solve?
Many clients come to us feeling overwhelmed and even embarrassed by the state of their financial records, often saying, 'My books are a mess and I’m embarrassed.' We understand this completely, and it's a common starting point. Facts & Figures Bookkeeping, LLC solves this by:
Cleaning up their records: We meticulously sort through transactions, categorize expenses, and reconcile accounts, no matter how daunting the initial state.
Bringing everything current: We work efficiently to catch up on any backlog, ensuring all your financial data is up-to-date and accurate.
Creating structure and consistency: We implement organized systems and consistent processes for ongoing bookkeeping, preventing future disarray.
The outcome: Our clients feel immense relief, supported, and no longer alone in the chaos. They gain confidence, clarity, and control over their finances, allowing them to make informed decisions and focus on growth.
Do you work with businesses of all sizes?
Yes, we specialize in supporting small to medium-sized businesses across various industries in New York, NY, and beyond. We tailor our services to meet your specific needs and growth trajectory.
Can you help with tax preparation?
While Facts & Figures Bookkeeping, LLC doesn't directly prepare taxes, we ensure your books are perfectly organized, reconciled, and ready for your tax accountant. This makes tax season stress-free and can even save you money on tax preparation fees. We can also recommend trusted tax professionals if needed.
Once someone is a client, what do they often ask about how you work or what they need to provide?
Once you become a client of Facts & Figures Bookkeeping, LLC, you might wonder about the specifics of our collaboration. Common questions include:
What information do I need to provide? We'll guide you through setting up secure access to your financial accounts and provide a clear checklist of documents needed, such as bank statements, credit card statements, and receipts.
How often do we communicate? We establish a regular communication schedule, typically monthly or quarterly, for reviews and updates. However, we're always available for urgent queries.
How do you access my data securely? We use secure, encrypted platforms for all data sharing and ensure your privacy is always protected with industry-best practices.
What's the process for bill payments or invoicing? We can integrate with your existing systems or help set up streamlined processes for accounts payable and receivable.
What if I have an urgent question? We pride ourselves on responsive support. You can reach out via email or phone, and we'll get back to you promptly.
How do I get started with Facts & Figures Bookkeeping, LLC?
It's simple! Just click the 'Schedule a Consultation' button below, visit our 'Our Services' page to learn more, or call us at [[phonenumber]] to set up a free initial consultation. We'll discuss your unique bookkeeping needs and how we can best support your business goals.
What accounting software do you use or support?
We are proficient and experienced in a variety of leading accounting software platforms, including QuickBooks (Online & Desktop), Xero, and more. We are flexible and can seamlessly integrate with your existing system or provide recommendations for the best fit for your business.
What are your hours of operation?
Our standard business hours for Facts & Figures Bookkeeping, LLC are Monday to Friday, 9:00 AM to 5:00 PM EST. We are often flexible for scheduled appointments or urgent communications outside these hours to accommodate your business needs.
Ready for financial clarity?
Don't let financial uncertainty hold your business back. Facts & Figures Bookkeeping, LLC is here to provide the accurate, timely, and insightful financial management you need to thrive in New York, NY. Let us handle the figures so you can focus on your facts.
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